Success Stories
Spill
the beans
Our customers are our best advertisement. Their success stories speak for themselves. Plus, there are plenty of insights and expert knowledge in a compact package. Always one step ahead.
Success Stories
Success stories with our customers (Please note: Our success stories are only available in german.)
Zapf Creation
How Zapf Creation overcame rigid processes and optimized customer service with ReplyOne. Read the success story now and be inspired!
lekker energy
The energy market is highly competitive. lekker has nevertheless managed to reduce the termination rate by 35%.
AOK
ReplyOne optimizes AOK customer service: all in one application, knowledge database access, efficient routing, automated telephony, secure mail encryption and fully automated user profiles.
ENTEGA Plus
Increasing efficiency and reducing the workload of employees in customer service is the major goal at ENTEGA Plus. They have found the right solution for this in ReplyOne.
Frankonia
At Frankonia, ReplyOne turned out to be a reliable tool. The software became the leading application for processing customer requests.
Neodigital
ReplyOne convinces Neodigital with the automation of customer communication and helps the company to achieve maximum productivity.
Spreadgroup
At Spreadgroup, our Response Management solution ensures a fast and qualitative response to customer inquiries.
Market Calling
Read how Market Calling processes around 150,000 emails, letters and faxes a year with ReplyOne.
Peter cock
Since 2007, around 150 employees have been processing around 20,000 e-mails per month efficiently and easily with ReplyOne.
Whitepaper
Expert knowledge for your customer service
The wave of customers in the energy crisis is coming
We offer tips on how utilities can prepare now for the cold season.
Energy free for your customer service
In this way, you as an energy provider offer your customers a 1a service and save your wallet at the same time.
5 tips for choosing your perfect customer service software
Which customer service application best suits your business? We have the answer.
Automate customer service cleverly
Find out here what matters to your customers when it comes to service in online retailing.
