Prices
Smart prices for your customer service
Discover standardized solutions for teams of any size in your customer service - all for a monthly price starting at 55€ per user (plus project implementation costs).
Our service packages for ReplyOne
Your customers expect fast and correct answers. We have the perfect solution for every team size with ReplyOne.
10 users
65 €
per user/month
(plus project costs)
100.000
Documents p.a. *
10
Categories
1
Admin
as input channel
20 users
60 €
per user/month
(plus project costs)
150.000
Documents p.a. *
12
Categories
2
Admins
as input channel
30 users
55 €
per user/month
(plus project costs)
200.000
Documents p.a. *
15
Categories
3
Admins
as input channel
from 31 users + add-ons + customizing
Maximum flexibility for your company! Our Enterprise package offers the ideal solution from 31 users. Benefit from individual extensions through ready-made Add-ons. Experience customized Customizing through our first-class services.
Scalable document volume: Starts from 200,001 documents and can be flexibly adapted to your needs.
Versatile communication channels: Support for standard channels such as e-mail, letter and fax. Option to integrate additional channels such as WhatsApp for your individual requirements.
Seamless telephony integration: Integration of telephony, e.g. via telegra GmbH for end-to-end communication.
Exclusive support for Enterprise customers: Additional support package with extended scope for maximum support.
Scope of services for S, M and L packages
Included in all packages: 1 client, 1 production server, 1 test server, 1 reporting server
Included in the project scope: Standard installation ReplyOne, requirements workshop, project documentation, admin training, standard installation plugins
Optional add-ons: CRM/ERP Plugin and OCR Plugin
Prices include hosting: Package S for 154€ per user and month, Package M for 99€ per user and month, Package L for 81€ per user and month, server location Germany, ISO 9001 and ISO 27001 certified
* Further documents can be booked in addition.
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