Success story
Online retailer as a pioneer in digital customer service
How modern customer service becomes a competitive advantage.
E-commerce
bonprix, the digital pioneer in customer service
Learn how bonprix, as a Sematell customer from the very beginning, has turned its corporate goal of SATISFIED CUSTOMERS into its customer service DNA with artificial intelligence and perfect automation.
This increased productivity in customer communication while reducing processing costs.
The result:
higher customer satisfaction
Cost and time saving
more efficiency
