Touch & Go
March 24 - Online
Online event: Webinar
Touch & Go. - From life. From practice. Short & crisp. Live.
The webinar series from telegra and Sematell.
In our use cases, you will learn how
- customer service processes can be designed efficiently through automation.
- Service experiences can be optimized by taking a holistic view of the channels.
- The processing of text and telephony on one interface makes your employees' work easier.
- You save time and costs and at the same time offer top service quality.
Use Case 2: Channel change made easy. Call in. Mail out.
When: March 24, 2023, 11:00-11:30 a.m.
Content: Changing channels for customer concerns can make perfect sense. But then it should be customer-friendly, yet efficient. With clever automation and the integration of service telephony and correspondence processing, this becomes child's play.
Speakers: Alexandra Maybaum, Sematell & Michael Alt, Telegra.
Experience the seamless integration of automated service processes.
You can find the recording here:
